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Welcome to PLAY SCENE PTE. LTD (the “Centre“). These Terms and Conditions (“Terms“) govern your use of our facilities and services. By visiting or using the Centre, you agree to comply with these Terms. Please read them carefully.
1. Terms of Service
1.1 Supervision: Children must be supervised by a parent or guardian at all times. The Centre is not responsible for the supervision of children.
1.2 Age Restrictions: The Centre is designed for children aged 6 months to 10 years. Children outside this age range may not be allowed to participate in certain activities.
1.3 Behavior: All visitors must behave respectfully and safely. Bullying, rough play, and disruptive behavior are not tolerated.
1.4 Health and Safety: Visitors must follow all posted rules and instructions from staff to ensure safety. Please report any unsafe conditions to staff immediately.
1.5 Admission: Entry fees are required for all participants and must be paid before accessing the play areas. Fees are non-refundable except under specific conditions outlined in our Refund Policy.
1.6 Memberships: Memberships and passes are non-transferable and non-refundable. They may be used only by the named individual(s).
1.7 Grip Socks: For safety reasons, grip socks are required in certain play areas. These can be purchased on-site if needed.
1.8 Personal Belongings: The Centre is not responsible for lost or stolen items. Please keep your belongings secure.
1.9 Food and Drink: Outside food and drink are not permitted in the play areas, except for baby formula and medically necessary items.
1.10 Consent: By entering the Centre, you consent to being photographed and filmed. These images and videos may be used for promotional purposes.
1.11 Opt-Out: If you do not wish to be photographed or filmed, please inform our staff upon arrival.
1.12 Illness: To ensure a healthy environment, please do not bring children who are ill or have been ill within the last 24 hours. The Centre reserves the right to refuse entry to anyone exhibiting symptoms of illness.
1.13 Cleanliness: Visitors are expected to maintain good hygiene. Hand sanitizing stations are available throughout the Centre.
1.14 Assumption of Risk: Participation in activities at the Centre involves inherent risks. By using the facilities, you assume all risks associated with play activities.
1.15 Limitation of Liability: Except where caused by gross negligence or willful misconduct, the Centre, its owners, employees, and agents are not liable for any injury, loss, or damage that occurs on the premises.
1.16 Compliance: All visitors must comply with these Terms and any additional rules posted at the Centre.
1.17 Removal: The Centre reserves the right to remove any individual who violates these Terms or behaves inappropriately.
1.18 Modifications: The Centre reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting.
1.19 Questions: For any questions or concerns, please contact us at contact@theplayscene.com
2. Website Terms of Use
2.1 Terms of Use: Please read these Website Terms of Use carefully before using the Centre’s website (“Website”). By using the Website, you are agreeing to be bound by these Terms of Use.
2.2 Third-Party Links: The Website may provide links to third-party websites and the products or services of third parties. The Centre is not responsible and is not liable in any way for third-party content provided on or through the Website. Your access or use of the third-party sites is at your own risk.
2.3 Third-Party Advertisements: The Website may from time to time display third-party advertisements. Such advertisements may or may not contain hyperlinks to third-party websites. The Centre does not endorse or recommend the goods or services of such advertisers or their websites. If you purchase any goods or services from them or visit any of their websites, you do so at your own risk.
2.4 Copyright: Copyright in the Website and all the content on it, including but not limited to the service description, photographs, and logos, is owned by The Centre or its licensors. You are not permitted to use, copy, modify, or distribute the above without the Centre’s written consent.
2.6 Trademarks and Logos: The Website may contain trademarks or logos of The Play Scene, other companies, or organizations, and these are proprietary to the owner(s) of such marks.
2.7 Access Limitation: The Centre may at any time discontinue or limit your access to the Website or its services and content if you breach these Terms of Use.
2.8 Cookies: The Website uses cookies. For more information on this, please see our Privacy Policy.
3. Conditions of Sale
3.1 Offer to Purchase: You may offer to purchase any of the Centre’s services described on the Website for the price specified on the Website.
3.2 Order Information: Your order must contain your name, phone number, e-mail address, credit card details, and any other ordering information specified on the Website. Personal information is processed by us in accordance with our Privacy Policy.
3.3 Payment: Payment must be made using any of the ordering facilities stated on the Website.
3.4 Order Confirmation: Confirmation of your order will be sent to your nominated email address once your payment for the transaction has been cleared. If you do not receive a confirmation email within two business days, please contact the Centre.
3.5 No Cancellation: You may not cancel an order once it has been submitted and paid, even if you have not received a confirmation email from the Centre.
3.6 Telephone or Venue Purchases: If you wish to purchase a product by telephone or by visiting the Centre, then any such purchase will be governed by these Conditions of Sale (excluding any part of the Conditions of Sale that are specific to purchases made using the Website), and such other conditions as may be informed to you over the telephone or displayed at the Centre (as the case may be).
3.7 Prices: The prices of the Centre’s services shall be the prices displayed on the Website on the date of your order. Please check the Website regularly for the most up-to-date Prices.
3.8 Currency: All prices displayed on the Website are quoted in Singapore dollars and must be paid in full, subject to any discounts which are offered from time to time, as detailed on the Website.
3.9 Cancellation: In circumstances where the Centre is unable to provide the purchased service in accordance with the order information, the Centre shall inform you of the cancellation and either:
3.9.1 effect a refund of the purchase price; or
3.9.2 shift your booking to an alternative date.
4.10 Governing Law and Jurisdiction: These Conditions of Sale shall be governed by and construed in accordance with the laws of Singapore, and the courts of Singapore shall have exclusive jurisdiction over any dispute arising in connection with these Conditions of Sale.